1. Who we are
Herehood is a community-first platform connecting local artists with businesses that have spare wall space. We are committed to protecting your privacy.
2. Information we collect
We collect information you provide directly:
- Account details (name, email, role)
- Profile information (bio, practice statement, suburb)
- Artwork uploads (images, titles, medium, dimensions, price)
- Space listings (photos, dimensions, availability)
- Messages between users
- Payment information (processed securely by Stripe)
We automatically collect:
- Usage analytics (page views, feature usage — anonymised)
- Device and browser information
- IP address (for security and fraud prevention)
3. How we use your information
- To operate and improve the platform
- To connect artists with businesses
- To process purchases and payments via Stripe
- To send notifications about your account and connections
- To enforce our community guidelines
- To run our equity algorithm (aggregated, never individual sales data publicly)
4. What we never do
- Sell your personal data to third parties
- Share individual sales figures publicly (per our anti-superstar policy)
- Use your data for targeted advertising
- Share your information with data brokers
5. Data sharing
We share data only with service providers necessary to operate the platform:
- Supabase (database hosting, authentication)
- Stripe (payment processing)
- Vercel (web hosting)
- Resend (transactional emails)
6. Your rights
Under applicable privacy laws, you can:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your account and data
- Export your data
- Withdraw consent at any time
To exercise these rights, visit your dashboard settings or contact us at privacy@herehood.com.au.
7. Data retention
We retain your data for as long as your account is active. If you delete your account, we permanently remove your data after a 14-day grace period. Anonymised analytics data may be retained for platform improvement.
8. Cookies
We use essential cookies for authentication and session management. We do not use tracking cookies or third-party advertising cookies.