Help
Answers to common questions about Herehood — for artists, businesses, art lovers, and anyone curious about how we work.
Questions for artists
Getting started
Yes. Creating an account, uploading artworks, browsing spaces, sending requests, and messaging businesses are all permanently free.
This is a binding commitment, not a marketing claim. Our Ethics Code prohibits charging artists for access, discovery, or community participation. A free account is a full account.
Browse the Spaces directory, filter by suburb, size, and style, then send a display request directly from any space page. Businesses can also post Open Calls when they are looking for a specific style — you can browse those and apply.
Once your request is accepted, you message the business directly to arrange timing and installation.
No. Herehood is open to artists at all stages — students, hobbyists, emerging artists, and established professionals. You do not need gallery representation, a formal exhibition history, or a certain number of followers.
We believe the best measure of readiness is having work you care about and wanting to share it with your community.
Sales and commission
We take a 10% platform fee on artwork sales processed through Herehood. You receive approximately 90% of the sale price, minus standard Stripe payment processing fees of around 2.9%.
For context: Saatchi Art takes 35%, Artfinder takes 33%, and Etsy takes around 13%. Our 10% is deliberately low.
No commission is charged on display arrangements. If your work is displayed and no sale occurs, we earn nothing.
Connect your Stripe account from your artist dashboard — this takes about five minutes. When an artwork sells, Stripe transfers funds directly to your bank account. We never hold your money.
You can also sell work in person or via your own channels — Herehood has no exclusivity requirement.
Yes, but it is strictly opt-in. If you choose to enable it, you can offer prints of your work through the Herehood shop. The same 10% commission applies to print sales.
We never prompt or suggest print-on-demand to artists who have not asked about it. Enabling or disabling it has no effect on how your original work is discovered.
Discovery and visibility
Discovery is governed by our rotational equity algorithm, which guarantees minimum impressions to every artist regardless of follower count, sales history, or time on the platform.
You will never need to pay to be discovered. Visibility is a right, not a product. We publish an annual Equity Audit showing how visibility is distributed across the community.
Yes. Your artist dashboard includes a 30-day analytics chart showing profile views, artwork views, shortlist additions, and enquiries. A weekly digest email also summarises which artworks were viewed and which spaces drove the most scans.
Still have questions?
We are a small team and we read every message. Expect a reply within a couple of business days.